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Rubbish Removal FAQ’s

Our goal is to simplify rubbish removal and make it as hassle-free as possible. Below, you’ll find a comprehensive list of FAQs for those seeking more information. If there’s anything we haven’t covered, or if you have any additional questions, feel free to reach out to us. We’re available seven days a week via phone and email.

Are you licensed to do this work?

Yes, Andrews Waste is fully licensed and insured to carry out waste removal and disposal operations. We adhere strictly to industry standards and regulations and are licensed by the Environment Agency.

Are you insured to do this work?

Yes. Our trucks and drivers are fully insured to do this work, including cover against any damage caused to a client’s property when removing junk from the premises.

How does the free quote process work?

Question: How Does the Free Quote Process Work?

Answer: At Andrews Waste, our free quote process is designed to provide you with an accurate estimate without any obligation, ensuring transparency and ease. Here’s a step-by-step guide:

  1. Initiate Contact: Reach out to us via our website, call, or email to start the quote process for our waste removal services.
  2. Provide Details: Share specific information about the waste you need removed, including type and quantity, to help us create a precise quote.
  3. Assessment: For complex jobs, we may conduct a virtual or on-site assessment to accurately gauge the scope of the task.
  4. Receive Your Quote: We’ll provide a detailed quote based on your information and our assessment, outlining the costs and services involved.
  5. Review and Decide: Take your time to review the quote. There’s no commitment required until you’re completely satisfied and ready to proceed.
  6. Schedule the Service: Once you accept the quote, we’ll work with you to schedule the waste removal service at your convenience.

Our goal is to make the quote process as transparent and user-friendly as possible, ensuring you have all the necessary information to make an informed decision about our services.

Do I have to be at the property to have the job done?

No. Provided we can access the waste, and it is clear what materials are to be taken and what are to stay – there is entirely no need for you to be present. You will be notified by phone and email when the team arrives on-site and also when the job has been completed (including before and after photos of where the waste was located). If any problems arise on site, the team will call you to talk them through.

What waste can you remove?

Our services can handle any item that can be lifted by two people.

Common examples of what we can take include:

  • Furniture: sofas, sofa-beds, mattresses, armchairs, cupboards, and filing cabinets
  • Appliances: washers, dryers, cookers, computers, flat-screen TVs/monitors, commercial fridges/chiller cabinets, and more
  • Household waste: boxes, books, kitchenware, tools, clothes, and bric-a-brac
  • Garden refuse: loose branches, cut grass, fallen leaves (in a pile, please!), soil, old pots, lawnmowers, garden sheds (dismantled), and garden furniture.
  • Wood: fencing, firewood, lumber, plywood, and doors
  • Construction/demolition/DIY waste: plaster, drywall, broken patios, pallets, crates, glass, and concrete
  • Roofing/flooring: tiles, asphalt, carpet, wood, and flooring

For insurance, regulatory, and health & safety reasons, we are unable to remove hazardous waste materials, including paint or paint cans full of paint, noxious chemicals, solvents, motor oils, petrol cans, asbestos, raw meat and fish, medical or biological waste (including faeces), or any toxic substances. Contact us for reliable and safe bulky waste removal services.

What do you not take?

Whilst we’re licensed to collect virtually all items, there are a few things we’re not allowed to carry such as asbestos. If you’re not sure about any item you’d like us to collect, please get in touch prior to booking to see if we’re able to take it.

 

What happens to the waste after you have collected it?

Waste is passed on for reuse or taken to licensed commercial recycling facilities.

Do I have to load the truck?

Not if you don’t want to. Our hardworking team can take care of removing all your unwanted waste whilst you sit back and relax.

 

Are your quotes no obligation?

Yes, we provide free quotes for all our rubbish removal services. You can contact us by phone, email or through our website to request a quote.

Do I need to book in advance?

You can book a day that’s convenient for you or contact us to see if we can provide a same-day service if you need your waste cleared fast. *Please note that our services are subject to availability on your chosen date.

 

How long will it take for you to collect my rubbish?

We understand the urgency of rubbish removal. That’s why we aim to provide same-day or next-day services, tailored to your convenience and location. We’re committed to accommodating your preferred date and time, ensuring a hassle-free experience for you.

What areas do you serve?

What areas do you serve? We primarily serve London However, for larger projects, we might extend our services beyond this region. Contact us for more details.

How much does it cost?

how much does it cost for rubbish removal?  Our pricing is based on the volume and type of waste, the labor required, and any specific disposal or recycling fees. We strive to offer competitive pricing without compromising on service quality.

What services does Andrews Waste provide?

Andrews Waste offers a comprehensive range of waste management solutions, including residential rubbish removal, Business waste disposal, and eco-friendly recycling services. Our services are tailored to meet the needs of homeowners, businesses, and environmentally conscious individuals alike.

For more information or assistance, feel free to reach out to us directly.

Remember, if your question isn’t listed here, don’t hesitate to reach out. We’re here to help!

Still have questions?

Our dedicated customer support team is always on standby to assist. Reach out to us anytime, and we’ll be happy to help!

We’re simplifying rubbish removal and disposal.

Andrews Waste is a leading rubbish removal service based in London’s prestigious Chelsea SW10 area. Strategically positioned to serve customers in Kensington, Fulham, Hammersmith, and beyond, focusing on providing efficient and reliable waste management solutions, Andrews Waste offers on-demand and same-day rubbish removal services for homes, offices, and commercial businesses throughout London. Andrews Waste is the go-to choice for efficient, cost-effective, and hassle-free rubbish removal in London. They ensure that your unwanted items are removed quickly and efficiently, without the need for you to worry about any of the heavy lifting or transport.

Our goal is to provide an excellent customer experience and create tremendous value for all of our customers.

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Andrews Waste is a leading rubbish removal service based in London's prestigious Chelsea SW10 area. Strategically positioned to serve customers in Kensington, Fulham, Hammersmith, and beyond, focusing on providing efficient and reliable waste management solutions, Andrews Waste offers on-demand and same-day rubbish removal services for homes, offices, and commercial businesses throughout London. Andrews Waste is the go-to choice for efficient, cost-effective, and hassle-free rubbish removal in London. They ensure that your unwanted items are removed quickly and efficiently, without the need for you to worry about any of the heavy lifting or transport.

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