ASK & WE ANSWER
FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
Got a question? We’re here to answer! Browse the topics below to find what you are looking for. If you don’t see your question, drop us a line on our Contact Page.
We take any non-hazardous bulky waste provided two people can lift it.
Common examples include:
Furniture – sofa, sofa-bed, mattress, armchair, cupboard, filing cabinets
Appliances – washer dryer, cooker, computer, flat-screen TV/monitor, fridge commercial fridges/chiller cabinets
Household waste – junk – boxes, books, kitchenware, tools, clothes, bric-a-brac
Garden refuse – loose branches, cut grass, fallen leaves (in a pile please!), soil, old pots, lawnmower, garden shed (dismantled), garden furniture
Wood – fencing, firewood, lumber, plywood, door
Construction/ demolition / DIY waste – plaster, drywall, broken patio, pallet, crate, glass, concrete
Roofing / Flooring – tiles, asphalt, carpet, wood, flooring
For insurance, regulatory and health & safety reasons, we CAN NOT remove hazardous waste materials, including paint or paint cans full of paint, noxious chemicals, solvents, motor oils, petrol cans, asbestos, raw meat and fish, medical or biological waste (including faeces), or any toxic substances.
Yes, all our quotes and price estimates are free with no obligation.
No. Provided we can access the waste, and it is clear what materials are to be taken and what are to stay – there is entirely no need for you to be present. You will be notified by phone and email when the team arrives on-site and also when the job has been completed (including before and after photos of where the waste was located). If any problems arise on site, the team will call you to talk them through.
We provide a man & van service to collect and dispose of junk that’s too big for your bin. A bit like a skip but cheaper and faster, with a more flexible load size – plus we do all the loading and sweep up for you.
Our teams collect from anywhere on the property – inside or out. On average, 95% of the waste we remove avoids going to landfill.
Yes, we are licensed by the Environment Agency.
Waste is passed on for reuse or taken to licensed commercial recycling facilities.
Yes. Our trucks and drivers are fully insured to do this work, including cover against any damage caused to a client’s property when removing junk from the premises.
Request a Callback
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Rubbish Removal Checklist
Take advantage of our free rubbish removers checklist to make sure you don’t forget anything along your way.
Request A Free Quote
Booking a collection is easy. Fill in the contact form or give us a call at 0800 779 7688 to schedule your on-demand or a same-day collection. You can also snap a picture of your items/junk and send it to us for an instant price quote!